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Effective Date: January 1, 2024
Last Updated: January 1, 2024
1. Introduction
Welcome to PartyPro ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this Privacy Policy carefully.
2. Information We Collect
2.1 Personal Information
- Account Information: Name, email address, phone number, password
- Profile Information: Business name, service categories, descriptions, photos
- Contact Information: Address, location, geographic coordinates
- Financial Information: Payment methods, transaction history, earnings
2.2 Usage Information
- Device Information: Device type, operating system, browser information
- App Usage: Features used, time spent, interactions with content
- Location Data: GPS coordinates (with your permission)
- Communication Data: Messages between users, customer service interactions
2.3 Automatically Collected Information
- Log Data: IP address, access times, pages viewed
- Cookies: Authentication tokens, preferences, analytics data
- Performance Data: App crashes, performance metrics, error reports
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Service Provision
- Create and manage your account
- Connect clients with service providers
- Process bookings and payments
- Provide customer support
- Send service-related notifications
3.2 Business Operations
- Calculate and process commissions
- Manage subscription plans
- Verify provider credentials and services
- Prevent fraud and ensure security
- Comply with legal obligations
3.3 Improvement and Analytics
- Analyze app usage and performance
- Improve our services and features
- Personalize user experience
- Conduct research and development
4. Information Sharing and Disclosure
4.1 With Other Users
Service provider profiles (name, services, location, ratings, photos) are visible to potential clients. Client information is shared with providers only after booking confirmation.
4.2 With Service Providers
- Payment Processors: For secure payment processing
- Communication Services: For notifications and messaging
- Analytics Providers: For app performance and usage analytics
- Cloud Storage: For data backup and hosting
4.3 Legal Requirements
We may disclose information when required by law, to protect our rights, or to ensure user safety.
5. Data Security
We implement industry-standard security measures including:
- Encryption of data in transit and at rest
- Secure authentication systems
- Regular security audits and updates
- Access controls and monitoring
- Secure payment processing (PCI DSS compliant)
6. Your Rights and Choices
6.1 Account Management
- Access: View and download your personal data
- Update: Modify your profile and preferences
- Delete: Request account deletion (subject to legal requirements)
- Portability: Export your data in a standard format
6.2 Communication Preferences
- Opt-out of marketing communications
- Manage push notification settings
- Control email preferences
6.3 Location Data
You can disable location sharing in your device settings, though this may limit app functionality.
7. Data Retention
We retain your information as long as:
- Your account is active
- Needed to provide services
- Required for business operations (e.g., financial records)
- Mandated by legal obligations
8. International Data Transfers
Your information may be processed in countries other than your residence. We ensure appropriate safeguards are in place for international transfers.
9. Children's Privacy
Our Service is not intended for users under 18. We do not knowingly collect personal information from children under 18. If we discover such collection, we will delete the information immediately.
10. Third-Party Links and Services
Our app may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review their privacy policies.
11. Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through:
- In-app notifications
- Email notifications
- Website announcements
12. Regional Privacy Rights
12.1 California Privacy Rights (CCPA)
California residents have additional rights including the right to know, delete, and opt-out of sale of personal information.
12.2 European Privacy Rights (GDPR)
EU residents have rights including access, rectification, erasure, portability, and objection to processing.
This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.